Ongoing Service
Having the best coverage at the issue of your insurance policy is of paramount importance. But at RMS Sal, we go one step further.
We are dedicated to follow-up throughout the year and give continuous support to our client to make sure his activities on a day-to-day basis are covered.
This is why we always available to add any amendments to the policies if the client’s need change throughout the year, if an expansion occurs, new activities are being implemented, etc.
After-Sale Service
RMS is well known for having one of the best customer support in the region.
At both retail and corporate levels, our team is always available to answer client's queries and provide incomparable technical expertise.
We are proud of our dedication to efficiency and providing the highest levels of service by industry standards.
By focusing on fast service, we ensure our primary goal is to put clients' peace of mind first.
Our role as consultants doesn't stop when the policy is issued.
Our role is not only to advice on reporting the procedures in case of claim but is also to advocate for the client if the claim handling is not meeting our client's needs.
Professional guidance during stressful procedures
Insurance claims can be a stressful time for our clients on a personal level and their business. Therefore, at RMS, you will have a team of claims professionals committed to giving you the best indemnity you can have.
Our team has a wide array of experience, from managing claims from significant events to helping with personal auto claims. Our team is also recognised as technical experts in all classes of shares and industries.
Leveraging our decade of experience, RMS provides our clients with insurance claims experts who will help ensure a smoother, less stressful claims process for all those involved.
Just like your tailor-made coverage, every claim is also unique
We recognize that every claim is unique. That's why our claims professionals go through extensive training to understand and tackle any situation you might face and give you the best indemnity for your particular case.
We confidently navigate through insurance company claims departments and will often get results you might not have if you were to navigate this process alone.
Therefore, working with RMS will let you better understand the claims process, receive an accurate indemnity, and have top-level counseling to guide you through it.